Cam MusicHow to get in touch
Cam Music is a small editorial operation, and the quickest way to reach it is by email at [email protected]. Messages are read by the people who write the guides, so a note about a page goes straight to whoever can change it.
Questions about tickets, refunds, lost property, accessibility bookings or the line-up of a particular event are answered fastest by its organiser, whose contact details are on their own website; every guide on this site links to the organisers it mentions.
Sending a correction
Corrections are the most useful messages the site receives. Dates move, festivals change fields, chapels adjust their service times for a term, and a venue that hosted folk nights for years may stop. When you write about something that looks out of date, three things help it get fixed quickly.
| Include | Why it helps |
|---|---|
| The page and the sentence | A link to the guide and the words that are wrong, so the right line is changed |
| A source | The organiser's or venue's own page that shows the current fact |
| Your connection, if any | Organisers and venues are welcome to correct their own details; saying so speeds things up |
Corrections are checked against the source and then made in the guide itself. The site does not keep a public log of small factual updates, because the page you read is meant to be the current version, but larger changes, such as a festival moving to a new site, are written into the relevant guide.
Suggesting a festival, a venue or a series
Suggestions for festivals, concert series, choirs and venues are welcome, particularly small ones that are easy to miss: a lunchtime recital series in a college, a folk session in a village pub, a family weekend that has run quietly for years. Inclusion is an editorial decision, made on whether the event belongs in a guide and whether its details can be checked. Every suggestion is read, and the ones that fit are added when the relevant guide is next checked.
If you run an event, the most helpful thing to send is a link to its own page with dates, location and how tickets work. Press releases are fine, but a page that will still be online next season is better, because the guide links to it.
Photographs and credits
Most photographs on the site come from Wikimedia Commons under open licences, and each one is credited in its caption with the photographer's name and the licence. If you took a picture that appears here and the credit is wrong or incomplete, write with a link to the original file and it will be corrected. Photographers who would like to offer pictures of Cambridge venues, chapels or festival fields are welcome to get in touch; the guide only uses pictures that can be published with a clear licence and a named author.
What happens to your message
Emails are used only to answer them and to check the point they raise. Addresses are kept only for as long as the conversation about a correction lasts. If a correction or suggestion leads to a change, the guide is updated without naming the person who wrote in, unless they ask to be credited.
Replies are usually sent within a week. During the busiest part of the festival summer, from late June to the end of August, it can take a little longer, because that is when most of the corrections arrive.